congtoto Platform Privacy Notice
This page describes what we collect when you use congtoto and how we keep that data protected. We process your information to deliver sportsbook markets, live-dealer tables, slots, and esports coverage—and to meet regulatory obligations across supported jurisdictions.
We believe transparency matters. Our policy sets out exactly what data we hold, who can see it, and what rights you have. Your account details, payment information, and betting activity are core to your experience on congtoto, and we treat them with care.
What We Collect and Why
We collect your email, full name, date of birth, phone number, and address during account registration. This information helps us verify your identity, process deposits via DANA, e-wallet, mobile banking, and other local methods, and ensure you meet eligibility requirements. We also collect your betting history—which tournaments you follow (Liga 1, Piala Indonesia, Piala AFF), which games you play (blackjack, roulette, Dragon Tiger, Aviator), and your account balance—to deliver a tailored experience and detect unusual activity.
We log your IP address, device type, and browser details each time you log in. This helps us protect your account from unauthorized access and comply with anti-fraud rules. Payment records—transaction dates, amounts, and methods—stay on file for seven years, as required by Indonesian financial regulations.
How We Use Your Data
Your data powers core congtoto functions. We use it to process your deposits and withdrawals, generate your betting slips, calculate winnings, and send you account notifications. We also analyse aggregate betting patterns to improve our sportsbook odds and game selection. This means your activity helps us stock more Liga 1 matches, add new live-dealer studios, or launch esports markets for Mobile Legends and Free Fire.
We share limited data with payment processors—your name and account reference when you deposit—but never share your full betting history with third parties. Our servers sit outside Indonesia; your data may be held in regional data centres to improve speed during peak times (such as Idul Fitri or Idul Adha betting surges).
Your Rights and Contact
You have the right to request a copy of all data we hold on you, ask us to correct inaccurate information, or request deletion where law permits. To exercise these rights, email our privacy team at [email protected] with "Privacy Request" in the subject line. We aim to respond within 14 days.
We use cookies to remember your login session and preferences (preferred sports, game favourites). You can disable cookies in your browser, though this may affect platform functionality. congtoto does not sell your data to advertisers. We may share anonymized statistics with payment partners for fraud prevention, but your name is never attached.
Jurisdiction and Legal Framework
congtoto's privacy commitments apply where our services are legally available. This policy complies with Indonesian data protection guidelines. If you reside outside supported jurisdictions, congtoto services are not available to you. We review and update this policy periodically; material changes will be notified via email to your registered address on congtoto. Continued use of congtoto after any update means you accept the revised terms.
For questions about how we handle your data, or to report a privacy concern, contact us at [email protected]We take data security seriously and investigate all requests promptly.